Our service: always available.

Remote Help

In case of problems, we offer direct and easy support via remote diagnosis. Simply start the following application and let the support team know the access details by phone.

Start the Support module

Service hotline

Even today, it is still an important element to react quickly and flexibly to problems. We support you with fast problem-detection, and, thus, solve over 99% of all problems within the first hours.

Monday to Friday 8 am – 6 pm

+49 (0) 30 340 480 0


Do you have a problem with your PROCAM system? Sign up for our support ticket system and contact one of our developers directly!

PROCAM Bugtracker

Remote Meeting

Would you like a demonstration of our EMS system? Make an appointment with us and start the following application:

Start meeting module

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